Frequently Asked Questions
Q) How long does it take to
setup/transfer a domain?
A) All setup/transfer procedures on
MacroShell's end are completed
within 24 hours, however, your registrar may require
24 - 72 hours to
complete their modifications.
Q) What are Macroshell's Nameservers?
A) NS1.Macroshell.com & NS2.Macroshell.com.
Q) How long
does it take to process a new account?
A) Accounts are normally processed within 12
hours of confirmed
Q) What is my E-mail address
that came with my webhosting account?
A) You have full power to create your
own e-mail addresses. To do so you
must login to the qmail administrator located in our
Q) What operating system does MacroShell use?
A) MacroShell uses FreeBSD on all of it's servers
Q) How do I transfer
files to my web site?
A) All files can be transferred via
FTP or S-FTP (Secure FTP).
You will need your username, password, and domain/hostname
to connect successfully.
Q) Can I use FrontPage with my website?
A) No. MacroShell does not offer FrontPage servers.
Q) How can I receive my e-mail?
A) For POP3 access ( so you can check
your mail via Outlook Express,
Netscape Mail, etc. ) You'll need to use your full e-mail
address as a
username, and the password you set in the qmailadministrator.
mailserver is mail.yourdomain.com and the outgoing mailserver
is provided to
you by your current internet service provider.
Q) Do I have access to run my
own CGI/PERL scripts?
A) Yes, you have full access to run
your own cgi/perl scripts.
Q) What is the absolute path to my home directory?
A) Your home directory is dependant on the
webhosting package you've chosen.
It will be one of the following.
Q) What is the absolute path to my cgi-bin directory?
A) add /cgi-bin to the absolute path of your home directory.
Q) What is the path to sendmail?
Q) What web server software
are you running?
A) Apache Web Server 1.3.27.
Q) What Operating System is
Apache running on?
A) FreeBSD 4.7-STABLE.
Q) What is a CGI?
A) Common Gateway Interface or CGI
is a standard protocol that a Web Server
uses to communicate with external applications. When
a user submits data
through an HTML form, the data is collected and sent
to the Web Server. The
Web Server takes this data and passes it to the CGI
script for processing.
Q) What is PERL?
A) Practical Extraction and Reporting
Language or PERL is an interpreted
language optimized for scanning arbitrary text files,
from those text files, and printing reports based on
Q) What is the path to Perl?
Q) Where do I put my cgi files?
A) In the cgi-bin sub-directory.
Q) What permissions have to
be set on the cgi-bin directory?
Q) What permissions should be
assigned to my cgi scripts?
Q) How do I change the file
A) Windows ftp software will allow
you to change the file attributes. Right
click on the file and select change attributes or properties.
Q. Can I test my CGI's on the
A. Macroshell does not offer webhosting accounts with
shell access. All
testing of CGI scripts will have to be done through
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