MacroShell Frequently Asked Questions

Q) How long does it take to setup/transfer a domain?

A) All setup/transfer procedures on MacroShell's end are completed
within 24 hours, however, your registrar may require 24 - 72 hours to
complete their modifications.

Q) What are Macroshell's Nameservers?

A) NS1.Macroshell.com & NS2.Macroshell.com.

Q) How long does it take to process a new account?

A)
Accounts are normally processed within 12 hours of confirmed
payment.

Q) What is my E-mail address that came with my webhosting account?

A) You have full power to create your own e-mail addresses. To do so you
must login to the qmail administrator located in our members section.


Q) What operating system does MacroShell use?

A)
MacroShell uses FreeBSD on all of it's servers

Q) How do I transfer files to my web site?

A) All files can be transferred via FTP or S-FTP (Secure FTP).
You will need your username, password, and domain/hostname
to connect successfully.


Q) Can I use FrontPage with my website?

A) No. MacroShell does not offer FrontPage servers.

Q) How can I receive my e-mail?

A) For POP3 access ( so you can check your mail via Outlook Express,
Netscape Mail, etc. ) You'll need to use your full e-mail address as a
username, and the password you set in the qmailadministrator. Your incoming
mailserver is mail.yourdomain.com and the outgoing mailserver is provided to
you by your current internet service provider.

Q) Do I have access to run my own CGI/PERL scripts?

A) Yes, you have full access to run your own cgi/perl scripts.


Q) What is the absolute path to my home directory?

A)
Your home directory is dependant on the webhosting package you've chosen.

It will be one of the following.
/home/standardwww/user_name/
/home/commercialwww/user_name/
/home/mysqlwww/user_name/
/home/special/user_name/

Q) What is the absolute path to my cgi-bin directory?

A) add /cgi-bin to the absolute path of your home directory.

Q) What is the path to sendmail?

A)
/usr/sbin/sendmail

Q) What web server software are you running?

A)
Apache Web Server 1.3.27.

Q) What Operating System is Apache running on?

A) FreeBSD 4.7-STABLE.

Q) What is a CGI?

A) Common Gateway Interface or CGI is a standard protocol that a Web Server
uses to communicate with external applications. When a user submits data
through an HTML form, the data is collected and sent to the Web Server. The
Web Server takes this data and passes it to the CGI script for processing.

Q) What is PERL?

A) Practical Extraction and Reporting Language or PERL is an interpreted
language optimized for scanning arbitrary text files, extracting information
from those text files, and printing reports based on that information.

Q) What is the path to Perl?

A) /usr/bin/perl

Q) Where do I put my cgi files?

A) In the cgi-bin sub-directory.

Q) What permissions have to be set on the cgi-bin directory?

A) 751

Q) What permissions should be assigned to my cgi scripts?

A) 755

Q) How do I change the file permissions?

A) Windows ftp software will allow you to change the file attributes. Right
click on the file and select change attributes or properties.

Q. Can I test my CGI's on the server?

A. Macroshell does not offer webhosting accounts with shell access. All
testing of CGI scripts will have to be done through your webpage.

Q) My question was not answered in this faq. Where do I go now?

A) Click here to go to our contact us section, or send an e-mail to
Admin@Macroshell.com